I’m sure most of us have realized how much longer cars seem to be running these days. 30 or 40 years ago when a vehicle hit the 100k mile mark, it was essentially worthless. So why is it that cars are running for so much longer these days? Some may say it is due to technological advancements in the manufacturing sector, or maybe the quality of parts used in building the vehicles. There is some truth to both of those sentiments, but I believe what is much more responsible for vehicle longevity is the evolution of factory recommended maintenance.What is Factory Recommended Maintenance?Factory recommended maintenance is a collection of vehicle services recommended to be performed on your vehicle at specific mileage intervals. Vehicle repair facilities have been recommending some form of these services for years. Only recently though, have manufacturers been publishing detailed maintenance schedules, commonly found in a vehicles’ owners manual. These schedules usually consist of common fluid changes and other general maintenance, but your manufacturers recommendations will include more specific preventative services.Why Should I Perform These Services?The most common maintenance services will involve the changing of the various fluids running throughout your vehicle. This may include coolant fluid flushes, transmission fluid flushes, etc. The reason for this is pretty straight forward. Take the most common service: An oil change. Engine oil is a fluid that breaks down over time due to heat and contamination which is why it is changed every 3,000 to 5,000 miles. What you may not know is that most of the other fluids in your car are basically the same, a type of oil. These fluids get hot and cold and break down over time just like the oil in your engine. The only difference is the time it takes for these other fluids to break down. Your engine oil get’s extremely hot and in some cases extremely cold, which is why it’s changed so often. The other fluids in your vehicle aren’t exposed to the same extreme temperature changes, thus break down slower and require different time frames for changing.Consult your vehicles owners manual for Scheduled Maintenance services, or visit our website for a general maintenance schedule that applies to all makes and models.Remember, keeping up on your vehicles maintenance is crucial to the longevity of your particular car. A couple hundred dollars spent here and there is much better than having to come up with thousands of dollars later on down the road.
CRM software specifically designed for the automotive industry has many features that auto companies will find useful. Automotive sales are the most demanding when it comes to marketing, service requirements and customer relations. Having software that can consolidate all of the necessary information in one convenient centralized location greatly improves an auto dealer’s relationship with their customers.The ability for car dealerships to follow up on customers is very important to their overall customer satisfaction. Using automotive CRM software, a dealer has the ability to give their customers a choice of the level of interaction they desire to maintain with the dealer.This software will design a database for all of the customers a car dealership may have. This allows the dealer to analyze the data they have of their customers, and perhaps predict the needs of other potential customers. The feature that allows the software to create a report by analyzing the data that was entered into the database will allow car dealers to see how their business is doing and what their sales trends are. Knowing these facts are important elements in running a successful business. Being able to adapt and change with the needs of your customers will increase customer satisfaction as well as overall sales.Software alone will not guarantee that the business will succeed. Ultimately it is up to the senior management to make the necessary decisions to make sure of the company’s success. However, with the aid of CRM software to analyze customer related data, the senior management will have the necessary information to make an intelligent and well-informed decision that will surely benefit the business.